Effective Date: July 14, 2024

1. Introduction

Prime Mobile Services LLC (“we”, “our”, or “us”), operating as prime509.com, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website prime509.com or use our mobile fleet repair and maintenance services.

2. Information We Collect

We may collect the following types of information:

a) Personal Information: Name, email address, phone number, and business address.

b) Business Information: Type and number of vehicles in your fleet, service history.

c) Usage Data: IP address, browser type, pages visited on our site.

d) Communication Preferences: Your consent choices for receiving marketing communications.

3. How We Collect Information

We collect information through:

a) Direct interactions when you fill out forms on our website or communicate with us.

b) Automated technologies such as cookies and similar tracking technologies.

c) Third-party sources, including our CMS (WordPress) and CRM system (HubSpot).

4. How We Use Your Information

We use the collected information for purposes including:

a) Providing and improving our services

b) Communicating with you about our services

c) Scheduling and managing service appointments

d) Sending promotional materials (with your consent)

e) Analyzing website usage to improve user experience

f) Managing our customer relationship through HubSpot

5. Third-Party Services and Plugins

Our website uses WordPress as its content management system. We also use various WordPress plugins that may collect data. These include, but are not limited to:

a) Contact form plugins

b) Analytics plugins

c) Security plugins

We use HubSpot as our customer relationship management (CRM) system. Information you provide may be stored and processed in HubSpot’s systems.

We may also use other third-party services for website functionality, analytics, and marketing purposes. These may include, but are not limited to:

a) Google Analytics

b) Social media plugins

c) Payment processors (if applicable)

6. Communication Consent

By providing your contact information and selecting your communication preferences, you consent to receive marketing communications from us. You can opt-out or change your preferences at any time by:

a) Clicking the “unsubscribe” link in our emails

b) Contacting us directly using the information provided below

7. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

a) Service providers who assist in our business operations

b) Legal authorities when required by law

c) Business partners with your consent

8. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure.

9. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can manage cookie preferences through your browser settings.

10. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

a) Access to your data

b) Correction of inaccurate data

c) Deletion of your data

d) Objection to certain data processing

To exercise these rights, please contact us using the information provided below.

11. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from children.

12. Changes to This Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

hello@prime509.com